Comprehensive title and closing solutions for mortgage and home equity lending.
Determine your title clearance timeline with just the borrower’s name and property address.
Get your customers refinanced faster and with less frustrations.
WFG Lender Services offers a comprehensive suite of title and closing products with real-time pricing – from legal and vesting and property reports, to title insurance commitments and policies. And, in order to maximize the value of the services we provide, each business relationship is approached as a partnership.
Through our combined WFG Enterprise Solutions group, we have access to a portfolio of end-to-end origination products and services that incorporate cutting-edge innovation and up-to-the-minute regulatory compliance. Our knowledgeable settlement experts coordinate document preparation and execution for closing with your borrowers and our curated panel of signing agents for a seamless closing experience. Additionally, our robust reporting tools enable us to monitor our order pipeline in real-time, helping us quickly allocate resources to areas of concern and avoid processing delays.
All this is delivered with service levels that consistently exceed customer expectations, with an average communication response time of just 77 seconds. That is why our Net Promoter Score (NPS) is consistently at the top of the scorecard – in the high 70s and above – compared to the Survey Monkey Finance Industry benchmark of less than 50. NPS, which measures customer experience worldwide, rates WFG Lender Services as “world-class.”
Contact the Enterprise Solutions team:
about@wfgls.com or (877)274-3850
WFG Lender Services SVP Dan Bailey discusses DecisionPoint during the MBA Annual Convention.
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